Terms of Service

01About these terms

PublishMe is operated by Zeloite Technologies Private Limited (“PublishMe”, “we”, “us”), with its registered office at #126, 1st Main, 10th Cross, G.G. Halli, Bangalore, Karnataka 560039, India. These Terms of Service (“Terms”) apply to publishme.in, the PublishMe admin, the news websites and ePapers we host for you, and any related service (together, the “Service”).

By creating an account or using the Service you agree to these Terms, our Privacy Policy, Refund & Cancellation Policy and Acceptable Use Policy. If you sign up for a company, publication or other organisation, you confirm that you can bind it to these Terms, and “you” means that organisation. You must be at least 18 years old.

02Your account and team

Give us accurate details when you sign up and keep them up to date. Keep your sign-in details safe, and tell us straight away at [email protected] if you think someone has used your account without permission.

The account owner decides who joins the team and what role each person has. You are responsible for everything done through your account, including by people you invite.

03Starting your plan, and trials by invitation

When you sign up, we reserve your site’s address. Your site goes live, and the rest of the admin opens, once your first payment for a plan goes through.

We may invite some publishers to try PublishMe free for a set period through a personal invitation link. We don’t charge you during such a trial. When it ends, you need to choose a paid plan to keep publishing. If you don’t, your admin becomes read-only and your public site may be paused until you choose a plan.

04Plans, billing and taxes

• Plans (currently Starter, Growth and Pro) are paid in advance through our payment partner Razorpay, either with autopay (monthly or yearly) or as a one-time payment for 1, 3, 6 or 12 months. What each plan includes is shown on our pricing page.
• Prices are in Indian rupees and include GST (18% at the time of writing). We show the GST separately on the GST invoice we issue for every payment.
• Autopay plans renew automatically at the end of each billing period until you cancel. You authorise us and Razorpay to charge your chosen payment method on each renewal. One-time payments don’t renew: we remind you before the time you paid for ends, and editing pauses a few days after it ends unless you pay again.
• Upgrades take effect straight away, and the amount due is shown before you pay. Downgrades take effect at your next renewal.
• If a payment fails we’ll retry and let you know. If it still can’t be collected, your account may become read-only and your site may be paused until the balance is paid.
• We may change prices. We’ll tell you at least 30 days before, and new prices apply from your next renewal after that.

05Cancellation and refunds

You can cancel any time from Billing in your admin. Your plan stays active until the end of the period you’ve paid for and then doesn’t renew. Payments are not refunded, except in the cases listed in our Refund & Cancellation Policy.

06Your content

You own the stories, images, videos, ePapers and other material you upload or publish (“Your Content”). You give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, resize, format, translate (when you ask us to), display and deliver Your Content, only as needed to run the Service for you. This licence ends when Your Content is deleted from the Service, apart from copies kept in backups for a limited time.

You are responsible for Your Content and for having the rights to publish it. That includes copyright, defamation, privacy, contempt of court and any rules that apply to you as a publisher, such as the Digital Media Ethics Code under Part III of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the norms of the Press Council of India where they apply.

07AI translation

When you use “Translate with AI”, the text of the story is sent to our AI provider to produce a translation. AI translations can contain mistakes. They are always saved as drafts and are never published automatically, and you are responsible for reviewing a translation before you publish it. Monthly translation allowances depend on your plan.

08Acceptable use

You agree to follow our Acceptable Use Policy. In short: nothing illegal, no spam or malware, and no attempts to harm the Service or other customers.

09Third-party services

You can connect services such as Google Analytics, Google AdSense, Meta Pixel, Facebook, Instagram, Telegram and YouTube. Those services are provided by their owners under their own terms and privacy policies, which you accept when you connect them. We aren’t responsible for them, for changes they make, or for amounts they pay or charge you, such as AdSense earnings.

10Domains

Every site gets a free address on publishme.in, which stays ours. If you connect your own domain, you remain its owner and registrant and are responsible for renewing it and keeping its DNS records pointed at us. How many domains you can connect depends on your plan.

11Availability, backups and support

We work hard to keep PublishMe fast and available, and we back up your data regularly, but we can’t promise the Service will always be uninterrupted or error-free. We may need short maintenance windows, and we may improve, change or remove features over time. Support is available by email at [email protected] during Monday to Saturday, 10 am to 6 pm IST (except public holidays). If you need a copy of your content, ask us before your account is closed.

12Suspension and closing your account

You can close your account at any time. We may suspend or close your account, or remove specific content, if you break these Terms or the Acceptable Use Policy, if payment is overdue, if we are required to by law or by a lawful order, or to protect the Service, other customers or the public. Where it’s reasonable and allowed, we’ll tell you first and give you a chance to fix the problem.

After an account is closed, its data is deleted as described in our Privacy Policy.

13Our intellectual property

The PublishMe software, themes, designs, documentation and brand belong to us or our licensors. While your subscription is active, we give you a limited, non-transferable right to use them to run your publication. You may not copy, resell, reverse engineer or build a competing product from the Service, except where the law allows it.

14Disclaimer

Apart from what these Terms say, the Service is provided “as is” and “as available”. To the extent the law allows, we don’t give any other warranties, including that the Service will meet a particular purpose or bring a particular amount of traffic or revenue.

15Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the fees you paid us in the three months before the event that gave rise to the claim. Nothing in these Terms limits liability that can’t be limited by law.

16Indemnity

You will compensate us for reasonable losses and costs, including legal fees, arising from claims by others about Your Content or your breach of these Terms or the law.

17Changes to these terms

We may update these Terms. For important changes, we’ll tell you by email or in your admin at least 15 days before they take effect. If you keep using the Service after that, you accept the new Terms. If you don’t agree, you can cancel before they take effect.

18Governing law and disputes

These Terms are governed by the laws of India. We’ll first try to resolve any dispute with you informally. If that fails, the courts at Bengaluru, Karnataka have exclusive jurisdiction.

19Contact

Questions or complaints about these Terms: [email protected]. Registered office: Zeloite Technologies Private Limited, #126, 1st Main, 10th Cross, G.G. Halli, Bangalore, Karnataka 560039, India.